In business, we have a wealth of information available to us on leadership. From Harvard to Oxford there are tomes filled with guidance designed to develop those in leadership positions. Yet here we are. Brexit vote complete and a whole country is now 'steered' by a coop of headless chickens.... Read more →

Public relations builds and sustains the relationships we need to keep our licence to operate - but what is a 'licence to operate' and why should your organisation care? This three minute video and three minute read gives you the reasons why your licence to operate should be at the forefront of your thinking - and why you need public relations to help you keep it. Read more →

Practitioners have an ethical duty to properly research, measure and evaluate their work. It is not a holy grail - more an every day cup at the back of the cupboard that few can be bothered to dig out and use. Making research, measurement and evaluation part of the daily routine will do much to demonstrate the value of public relations - particularly given we live and work in a relationship driven society - and address the question of professional identity. It really is time we measured up and demonstrated just how effective we are and I hope the video in this post helps that along. Read more →

Everywhere in the world you can hear the same cries - ‘business is broken’ or, more worryingly, ‘government is broken’. If we are to help assuage these cries, then PR needs to break too - break away from past misconceptions, determine its role for the future and equip practitioners with the skills and understanding they need in order to get things fixed. Here’s a graphic - and a video - illustrating what public relations is - and should be - in the years ahead. The fact of the matter is that our atomic power, our DNA, our solar system - call it what you will - is complex, chaotic and far beyond the tactical. Relationships form the nucleus of our activity. Read more →

For years now I've been struggling to get practitioners to use video (yes I know I'm using text here but this is a text-based place). It has been an uphill struggle but I'm happy to say that more than a few of them are having a go now. So I... Read more →

The reality of public relations practice for me is simple - what we do is build and sustain the relationships we need in order to maintain our licence to operate. The three pillars that support this activity are understanding, communication and action - put simply, listen, speak and do... I’d like to suggest that it isn’t just the technology industry that needs to be uncomfortable - it’s high time that public relations got really uncomfortable about what it does and how it does things in order to progress. Read more →

With the advent of live streaming video apps, Periscope and Meerkat, a whole world of possibilities opens up for public relations and communication professionals - if they dare. And, the chances are, these apps will be the tipping point that shifts us even further away from text to total visual communication. Read more →

This week Google changed the media relations game. Now, it seems, we can send a cheery gif to mainstream media (via blog or our channel of choice) that expresses not only our organisation's perspective of the news story or issue but provides visual insight into our sentiment as well. Read more →

Links to There's been a huge furore in the last 24 hours over New Zealand's X Factor, thanks to some ill-considered comments by husband-and-wife judging duo Natalia Kills and Willy Moon. Now, New Zealand On Air has announced it is withdrawing funding from the show, although they suggest they... Read more →

I've been intrigued by female colleagues grumbling about International Women's Day. One said she was always taught that if you put your mind to it, you could do anything you wanted to and that having a 'women's day' actually marginalised women. I'm sure that if you are fortunate enough to... Read more →

The murders of 12 people at the offices of satirical magazine Charlie Hebdo in France yesterday have left 12 families bereaved and bereft. In Egypt, Al-Jazeera journalists are still held in jail.Worldwide, in 2014, 61 journalists were killed. Everyday, around the world, people are being killed for speaking out, for... Read more →

Ebola: crisis communication plans have been shredded and rewritten as those at the heart of the outbreak work to help communities understand how to protect themselves and their loved ones. New response road maps must be drafted and made ready - for roads we have never walked before. Read more →

With the number of women on boards at woefully low levels in many parts of the world, it is unsurprising that initiatives designed to increase representation are being introduced. Trouble is, these initiatives move at a glacial pace and the big loser isn’t women - it is business itself. The... Read more →