Entries categorized "Crisis communication"

Earthquake changes communications landscape

If there is an organisation left in New Zealand that has, post-February 22 - failed to appreciate the power and potential of online and social media then seriously - we need to talk. The ferocity and scale of the second Christchurch earthquake meant that organisations were forced to leave 'old'... Read more →


Kia Kaha Christchurch

February has been bracketed by disaster. I started the month writing about Tropical Cyclone Yasi and I'm ending it with a post about the devastating earthquake that has shaken the beautiful city of Christchurch to its knees. But amid the sorrow and tragic loss of life, the human spirit has... Read more →


As I write, Northern Queensland is braced to bear the worst tropical cyclone Australia has ever experienced. In 1974, Cyclone Tracy caused utter devastation in Darwin but was smaller than the system that is steaming into Townsville and environs at the moment. What the outcome will be we have no... Read more →


Would you join 'National Naked Scanner Opt-Out Day'? TSA faces People's Revolt

Today, Wednesday 24 November, has been dubbed 'National Naked Scanner Opt-Out Day' in the USA in protest at the new full-body scanning devices now installed at airports across the country. Travellers crossing the States on one of the busiest travel dates of the year - tomorrow being Thanksgiving - are... Read more →


Can you deal with a crisis? Now's your chance to test your mettle

One thing that all PR and communications practitioners should have a go at - before it happens - is handling a crisis. A plan is all well and good, but until disaster actually strikes, you have no idea how you, as a person, will respond to the demands that crisis... Read more →


BP Crisis Plan Fail - would yours be any better?

I wasn't surprised to read the Associated Press story that seemed to imply that the BP Crisis Plan - all 582 pages of it, with 52 of them site-specific to Deepwater Horizon - had been gathering dust in a draw somewhere. One of the go-to experts named in the plan... Read more →


CEO Fail: Hayward 'wants life back' yet could have fixed BP in 2006

Like many, I have watched in horror at the unfolding BP disaster. The loss of life, the environmental damage, the illnesses reported among the clean-up workers - it really is unbelievable. From a professional perspective, I am staggered at the way the crisis has been handled by the company, epitomised... Read more →