Responding with love on social media - not in kind

April 04, 2014

Responding with love on social media - not in kind

People frequently ask me how they should respond to negative criticism on social media. Today there is a great example from Honey Maid as to the best way to respond - with love.

4/04/2014 4:10:27 PM | Digital life, Public relations, real life, relationships

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And realise the robots are on the rise... Lots at CES this year. Most noteworthy - the rise of the robots. This video from The Verge gives a flavour of what's out there.

Never release a hashtag into the wild - New York Cops weather social media storm The New York Police Department walked straight into a social media storm today with the launch of their #myNYPD hashtag - proving once again that failure to analyse risks, issues and reputation before a social media campaign, then adjusting behaviour accordingly, leads to significant problems. The Storify below is just...

Catherine Arrow

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Views on public relations, communication and social change from Catherine Arrow

April 04, 2014

Responding with love on social media - not in kind

Catherine Arrow

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