The utter heartbreak and horror of this week's tragedy at Grenfell Tower in London beggars belief. This should never, ever have happened. We live in a world where buildings can and must be safe, fires can be contained and danger properly averted. It should not have been possible for such... Read more →

Ebola: crisis communication plans have been shredded and rewritten as those at the heart of the outbreak work to help communities understand how to protect themselves and their loved ones. New response road maps must be drafted and made ready - for roads we have never walked before. Read more →

If there is an organisation left in New Zealand that has, post-February 22 - failed to appreciate the power and potential of online and social media then seriously - we need to talk. The ferocity and scale of the second Christchurch earthquake meant that organisations were forced to leave 'old'... Read more →

As I write, Northern Queensland is braced to bear the worst tropical cyclone Australia has ever experienced. In 1974, Cyclone Tracy caused utter devastation in Darwin but was smaller than the system that is steaming into Townsville and environs at the moment. What the outcome will be we have no... Read more →