Everywhere in the world you can hear the same cries - ‘business is broken’ or, more worryingly, ‘government is broken’. If we are to help assuage these cries, then PR needs to break too - break away from past misconceptions, determine its role for the future and equip practitioners with the skills and understanding they need in order to get things fixed.
Public relations builds and sustains the relationships we need to keep our licence to operate - that is what we do.
Relationships involve trust, satisfaction, commitment, loyalty and reputation. Poor communication undermines and breaks down even the best relationships, so communication (visual, written, oral and experiential) plays a significant part in public relations practice - but it isn’t the only element. There are many facets to public relations practice and to really determine the future and relevancy of the profession, those facets need to be recognised, acknowledged and explained within all types of organisations and at all levels, as well as to wider society.
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